Get Best-in-Class Support
Our dedicated support team helps you get the most from the PhishGrid phishing simulation platform and reach your human risk management goals — fast, with real people who know the product.
Email Support
Have questions about phishing simulations, security awareness training, or platform features? Email our support team anytime and receive a response within one business day.
[email protected]Office Hours
Our support team is available during standard business hours to help you with phishing simulation setup, template customization, and reporting.
Monday – Friday, 8:00 am to 5:00 pm PT
Knowledge Base
Explore our comprehensive documentation, tutorials, and FAQs for setting up phishing simulations, managing users, and analyzing results.
View ResourcesNeed to Report a Security Issue?
If you've discovered a security vulnerability in the PhishGrid platform, please report it responsibly to our security team.
Contact our Security Team